第一篇：客户服务代表英文的自我介绍
my name is haoword.com. wanjun is my given name. wan means sweet and jun means person, so my name means a sweet-tempered girl. i actually am! but you can call me june, for your convenience, j-u-n-e, it's similar to my chinese name jun. i am from enping, a small city in the southwest of guangdong province, near hongkong and macao. maybe you have never been there before, it's well known for the hot springs there.
my hometown is wuhan, so i speak hubei dialect in addition to mandarin and some cantonese.
i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!
my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a day's work in several hours. i couldn't bear the boredom of having nothing to do, so i quit.
my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services i provided.
i'm interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although i've never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.
i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. that's about all.
第二篇：客户服务代表英文介绍
客户服务代表英文介绍
demonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
exceptional communication/interpersonal and organizational skills.
experience
1989-present oxbridge,inc.
interface with merchandising personnel,at all levels,and provide technical information on company products and services.
interact with customers,providing advice in the selection of products.monitor production to ensure realization of customer specifications.
collaborate with contracting merchandisers for contract negotiation on supplies.conduct extensive materials costing processes.
coordinate delivery schedules and monitor delivery personnel.
organize promotional demonstration activities for home and hew york marketing office.
respond to and resolve customer complaints.
manage office operations and produce correspondence.
control stock and conduct purchasing procedures.
assist sales department in establishing client base/sales territories.
education
1993-present prophet junior college
associate degree program
computer operations program:lotus 1-2-3,database iii,typing,word-processing(multimate),business math,speech communication,introduction to computers and english composition.
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第三篇：应聘客户服务代表的自我介绍
下面就分享一篇应聘客户服务代表的自我介绍，供参考：
大家好，我叫xxx，我是广州本地人，不过父母是汕头人，所以我既会讲粤语也会讲潮汕话。（点评：介绍家乡的时候顺便带出自己的语言优势。）
我毕业于广州大学市场营销专业，在校期间我曾经两次获得奖学金，两次被评为优秀学生干部，还得过一次全勤奖。（点评：已经毕业了两年的申请人一般不会提到自己在大学期间所获得的奖励，但是“全勤奖”当然是值得一提的。）
毕业后的第一年，我在中山市的一家电子公司担任前台兼秘书，主要负责接听电话、整理文件等常见的文秘工作。之所以离开这里，是因为工作实在太清闲了，每天的工作只用小半天就能干完。我是一个比较喜欢忙碌的人，只有忙碌一点，才觉得心里很踏实。（点评：既说明了离职原因，也暗示了自己的优点，可谓一箭双雕。）
我的第二份工作，也就是我现在在广州乐士医药公司的工作，就相当忙碌。乐士是一间从事中药药材批发的民营公司，每年的销售额大概有五千多万，大大小小的客户有几百家。我所在的客户服务部现在有八名客服代表，每个人手上都有几十家客户。我的工作职责包括打单、配货、制作销售跟踪报表、催收货款、处理客户投诉等等。在去年年底人力资源部做的满意度调查中，我获得了4.5分的销售代表满意度和4.2分的客户满意度，满分是5分，这个分数在当时的九名客户服务代表中名列第二。（点评：用事实说话，用数字说话，打动人的自我介绍一定有很多的数字。）
我现在来到汽巴求职，原因有两个。第一个原因是，我一直向往着能加入世界一流的大公司。第二个原因是，我觉得自己很符合汽巴的招聘要求。虽然我并没有做过精细化工产品的客服，但是药品行业对客服的要求是相当高的，因为药品在包装、运输、进出库和销售等各个环节都有着非常严格的要求。此外，我了解到汽巴所使用的是oracle公司的erp系统，它和我长期使用的和佳erp是很类似的，而且我每天都用英文版的erp。（点评：自我介绍的结尾，必须提到所应聘的单位，可以再次陈述自己对该单位的浓厚兴趣，也可以强调自己的优势。）
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第四篇：客户服务代表介绍
客户服务代表介绍
客户服务类职业正悄然崛起，随着越来越多的企业把注意力从单纯的市场营销转向客户服务，以
及一些跨国公司在把客户服务中心迁至中国内地，市场对客户服务代表、客户经理、客户关系协调人
员、客户专员、电话营销员、热线电话接听员、技术支持助理等客户服务人才的需求不断看涨，具备
专业素养的专业人员更是倍受青睐。客户服务人才在我国各大城市已经成为紧缺、热门和高薪人才，
因此，参加客户服务职业培训，获得资格证书，无疑将大大拓宽职业发展空间，成为进入客服行业的
敲门砖！
一、考试层次
根据客户服务从业人员的不同情况及市场的不同需求，分别设置了五个层次：
（一）客户服务代表
（二）高级客户服务代表
（三）助理客户服务经理
（四）客户服务经理
（五）高级客户服务经理
二、报考条件
（一）客户服务代表（具备以下条件之一）：
1、具有中专、高中及以上学历；
2、从事相关工作2年以上。
（二）高级客户服务代表（具备以下条件之一）：
1、具有大专及以上学历；
2、获得客户服务代表证书后从事相关工作2年以上；
3、从事相关工作4年以上。
（三）助理客户服务经理（具备以(请收藏好 范 文，请便下次访问WwW.haOwoRd.coM)下条件之一）：
1、具有本科及以上学历；
2、获得高级客户服务代表证书后从事相关工作2年以上；
3、获得客户服务代表证书后从事相关工作4年以上。
（四）客户服务经理（具备以下条件之一）：
1、具有本科及以上学历并从事相关工作2年以上；
2、获得助理客户服务经理证书后从事相关工作1年以上；
3、获得高级客户服务代表证书后从事相关工作3年以上；
4、获得客户服务代表证书后从事相关工作5年以上。
（五）高级客户服务经理（具备以下条件之一）：
1、相关专业研究生学历并从事相关工作2年以上；
2、具有本科及以上学历并从事相关工作5年以上；
3、获得助理客户服务经理证书后从事相关工作2年以上；
4、获得高级客户服务代表证书后从事相关工作4年以上；
5、获得客户服务代表证书后从事相关工作6年以上。
三、报考对象
客户服务及相关专业（包括但不限于酒店管理、国际贸易、空乘文秘、人力资源管理、物流管理、信息管理等专业）的学生；电信、航空、银行等行业的客服管理人员及重视客户资源的社
会各界人士。 在校本科生可连跳2级直接申报客服代表（经理助理）
四、资格认证
考核通过后将由中国商业联合会颁发相应等级的资格证书，网上注册，全国通用。
第五篇：客户经理英文自我介绍
hello, my name is ****, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september.
now i will introduce myself briefly,i am ** years old,born in**** province and i am curruently a senior student at ***i.my major is ****.and i will receive my bachelor degree after my graduation in june.in the past * years,i spend most of my time on study,i have passed cet4/6 with a ease. and i have acquired basic knowledge of ********both in theory and in practice.
besides, i have attend several ***hold in ****, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic ****industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since ***,our ****industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to
tell you that *** is one of my lifelong goal,i like my major ****and i wont give up,if i can pursue my master degree here i will combine law with my former education.
i am able to work under great pressure. thanks for the chance.
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